Privacy Policy

At Sriparna Infotech, we respect your privacy and are committed to protecting the personal information you share with us while utilizing our IT and device repair services.

1. Information We Collect

To provide our services efficiently, we may collect:

• Contact Information: Name, phone number, email address, and physical address (for doorstep service or CCTV installation).
• Device Information: Passwords or PIN codes (only when required to test the device after repair), make, model, and serial numbers.

2. How We Use Your Information

We use your data solely for business purposes, including:

• Diagnosing and repairing your devices.
• Communicating with you regarding repair updates, quotes, and billing.
• Providing customer support and warranty verification.

3. Device Data Privacy

Our technicians will not access, view, copy, or distribute your personal files, photos, or data stored on your device unless it is strictly necessary to perform a requested service (such as data recovery or data transfer) and only with your explicit permission.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. Information may only be disclosed if required by law or to trusted third-party service providers (like payment processors) necessary for operating our business.

5. Contact Us

If you have any questions regarding this Privacy Policy or how your device data is handled, please contact us at:

Email: support@sriparnainfotech.com
Phone: +91 70038 72122
Address: 05 No. Suryasenpally, Shastriji Road, Nabapally, Barasat, Kolkata – 700126